For a Successful Partnership.
As part of the Digital Marketing Franchisee Platform, your franchise will receive the benefit of on-going customer support and guidance. Our customer service and strategy teams are committed to providing long-term support and insight for your franchise to ensure success at both franchisee and franchisor levels.
Alleviating the Anxiety:
We understand that integrating an outsourced partner can cause anxiety within internal operations. We also know that this situation can easily present issues with regard to the communication process.
By working with People To My Site's dedicated customer service specialists, your franchisees will receive ongoing correspondence and user training through a clear line of communication. Our team will act as an educator to help business owners get the most from their online experience. Your franchisees will also receive an immediate response to any questions, ideas and opportunities. The end goal of working with our customer service team is to feel more comfortable with and confident in your franchise system's online strategy so you can focus on driving sales.
Our team will also work with your internal technology and marketing teams as well as any additional partners. This means that we'll remain neutral if you prefer to use your internal team or a partner for a similar service. People To My Site can guarantee that no matter who we work with, we'll empower them to do more with our platform than they could do with any other platform.
Individualized Customer Service:
People To My Site is heavily focused upon providing individualized support for multi-unit businesses and franchise systems. In order to meet expectations, we assign dedicated customer service representatives to work with a set number of business owners in a given region. This familiarity and consistency strengthens the relationship between the client and vendor. And with our franchisee-centric mindset, we're able to maintain a high franchisee retention rate.
The Digital Marketing Franchisee Platform itself serves as a catalyst for promoting success. Franchisees are able to continually measure their success and adapt their unique business practices based on the results and insight gained from using our platform. Our customer service team is committed to helping you understand the information that attributes to the success of your franchise and is here to guide your business in the right direction.